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Bongga, pronounced bong-GAH

In Tagalog, "bongga" is a word that describes something that's extra, fabulous, fashionable, and over-the-top—in the very best way. It's bold. It's joyful. It's unforgettable.

Healthcare workers spend countless hours taking care of everyone else. We deserve clothing that makes us feel just as incredible as the work we do every day.

Every piece we design is thoughtfully created to blend fashion with function. Modern silhouettes. Premium fabrics. Practical details that support long shifts. Unique designs that help you feel confident from the moment you clock in until the moment you head home. Because looking good shouldn't come at the expense of comfort.
And functional scrubs don't have to be boring.

Welcome to the world of Bongga Scrubs. <3

Bongga Scrubs circular badge logo in pink over a soft-focus photo of brown scrubs.
A sketch of Bongga Scrubs on a clothing rack, framed in white lace and clipped to a pink and brown plaid background.
Bongga looks good on you, written in white embossed script on pink.
  • © 2026 BONGGA Scrubs
  • Privacy Policy
  • Terms of Use
  • Accessibility

Privacy Policy

Last updated: September 21, 2026

Bongga Scrubs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bongga Scrubs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 253-275-8631 or email us at lthourk@bonggascrubs.com or contact us at 9820 Carroll Canyon Rd, Apt 303, San Diego CA 92131, United States

Terms of Use

Last updated: September 21, 2026

Welcome to Bongga Scrubs! These Terms of Use (the "Terms") are the rules for using our website at www.bonggascrubs.com, joining our waitlist, receiving our emails, and buying our products (together, the "Services"). Bongga Scrubs is owned and operated by Bongga Scrubs LLC, a California limited liability company ("Bongga Scrubs," "we," "us," or "our").

By using the Services or placing an order, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Services. We've tried to keep this readable, but some parts are legal must-haves, so please give them a real read, especially sections 12 through 15, which limit our liability and explain how disputes are handled.

1. Who can use the Services

You must be at least 18 years old, or the age of majority where you live, to create an account or buy from us. If you use the Services on behalf of a business, you confirm you have the authority to agree to these Terms for that business.

2. Your account

You can browse and check out without an account. If you create one, please give us accurate information and keep it up to date. Keep your password private. You're responsible for activity under your account, so let us know right away at lthourk@bonggascrubs.com if you think someone else has used it. We may suspend or close accounts that break these Terms or that we reasonably believe are being used for fraud.

3. The waitlist and launch updates

Joining our waitlist means you'd like to hear from us about our launch. It doesn't reserve a product, guarantee availability or a price, or create an order. Launch dates, collections, colors, and details shown before launch, including sketches and sample photos, are previews and may change.

4. Orders

  • Placing an order. When you check out, you're offering to buy the items in your cart. Your order confirmation email means we've received your order, not that we've accepted it. We accept your order when we ship it.
  • If we can't fill an order. We may limit quantities or decline or cancel an order, for example if an item sells out, a price or description was listed in error, or we suspect fraud or resale. If we cancel after you've paid, we'll refund you in full for the canceled items.
  • Limited drops. Some collections are made in small batches. Adding an item to your cart doesn't hold it for you.
  • Shipping. Delivery dates are estimates. Once we hand your order to the carrier, the risk of loss passes to you, but if a package is lost or arrives damaged, contact us and we'll work with you and the carrier to make it right.
  • Returns and exchanges. Returns and exchanges follow the return policy posted on our site when you place your order.
  • Personal use only. Our products are sold for personal use. We may decline orders that look like they're meant for resale.

5. Prices, payment, and promo codes

  • Prices. Prices are in U.S. dollars and may change at any time before you complete checkout. Shipping and any applicable sales tax are added at checkout.
  • Payment. Our store runs on Shopify, which provides our checkout and payment processing. By paying, you authorize us and our payment providers to charge your chosen payment method for your order total, and you confirm you're allowed to use that payment method. Your payment details are handled by our payment providers under their own terms.
  • Promo codes. Promo codes and discounts have no cash value, can't be sold or transferred, may be limited to one use per customer, and may expire or end at any time. Promotions may have their own rules, which we'll share with the offer.

6. Product colors, sizing, and descriptions

We work hard to show our products accurately, but colors can look different on different screens, and sizing and fit vary from person to person. Please check our size information before you order. Small differences in color, print placement, or trim from what you see online are a normal part of making apparel and are not a defect.

7. Our scrubs are apparel, not protective equipment

Bongga Scrubs makes fashionable, functional work apparel. Unless a product page specifically says otherwise, our products are not personal protective equipment (PPE) or medical devices, and they are not designed or certified to protect against fluids, chemicals, fire, radiation, or infection. Always follow your workplace's dress code, uniform, and safety requirements. Please follow the care instructions on each product's label.

8. Our content and brand

Everything on our site and in our emails, including the Bongga Scrubs name and logo, our designs, illustrations, photos, text, and patterns, belongs to Bongga Scrubs or the people who licensed it to us, and is protected by copyright, trademark, and other laws. You're welcome to view and share our content for personal, non-commercial purposes, like sending a friend a link or reposting our TikTok, but you may not copy our designs or use our name, logo, or content to sell products or suggest you're affiliated with us without our written permission.

9. What you share with us

We love seeing you in Bongga. If you post a review, send us a photo, or tag or mention us on social media, you confirm that it's yours to share and that it doesn't violate anyone else's rights. You give us a non-exclusive, royalty-free, worldwide permission to use, share, and display that content, along with your username, on our site, social media, emails, and marketing. Before we feature a photo of you in an ad, we'll ask your permission first. If you'd like us to take down something we've shared, email us and we'll remove it from our channels within a reasonable time.

You also agree not to post anything that's unlawful, hateful, harassing, misleading, or that includes someone else's private or confidential information, including any patient information. We may remove content at our discretion.

10. Using the Services the right way

Please don't:

  • Use the Services for anything illegal, fraudulent, or harmful.
  • Try to hack, disrupt, overload, or get into parts of the site you aren't meant to access.
  • Use bots, scrapers, or other automated tools to collect content or data, or to buy products in bulk.
  • Upload viruses or other harmful code.
  • Pretend to be someone else, or misrepresent your connection to Bongga Scrubs.
  • Use our Services to send spam or harass anyone.

11. Feedback and ideas

We'd love your ideas about new colors, pockets, fits, and anything else. If you send us feedback or suggestions, we're free to use them to improve our products and Services without paying you or crediting you, and we don't have to keep them confidential.

12. Disclaimer

To the fullest extent allowed by law, the Services and all content on them are provided "as is" and "as available." Except for any warranty stated on a product page or in our return policy, we do not make other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we don't promise the site will always be available or error-free. Some states don't allow these kinds of disclaimers, so they may not all apply to you, and nothing in these Terms limits rights you have under consumer protection laws that can't be waived.

13. Limitation of liability

To the fullest extent allowed by law, Bongga Scrubs and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Services or our products. Our total liability for any claim related to the Services or our products is limited to the greater of the amount you paid for the product(s) involved or $50. These limits don't apply where the law doesn't allow them, including for liability that can't be limited for fraud, gross negligence, or intentional misconduct.

14. Indemnification

If you break these Terms, violate the law, or infringe someone else's rights, and that leads to a claim against Bongga Scrubs by someone else, you agree to cover our reasonable costs of dealing with that claim, including reasonable attorneys' fees, to the extent allowed by law.

15. Resolving disputes

Talk to us first. Most problems can be fixed with a quick conversation. If you have a concern, please email lthourk@bonggascrubs.com with your name, order number (if you have one), and a description of the issue. We'll both try in good faith to resolve it within 30 days before taking any formal action.

Governing law and courts. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. If we can't resolve a dispute informally, either of us may bring an individual claim in small claims court if it qualifies. Otherwise, disputes will be handled in the state or federal courts located in San Diego County, California, and we both agree to those courts' jurisdiction, except where the law where you live gives you the right to bring a claim in your local courts.

California consumer notice. Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

16. Links to other sites

Our Services may link to other websites and apps, like TikTok, Instagram, or shipping carriers. We don't control them and aren't responsible for their content, products, or privacy practices. Their own terms and policies apply when you use them.

17. Emails and electronic communications

By using the Services, you agree that we can send you notices, receipts, and other communications electronically, such as by email or on our site, and that these count the same as communications in writing. Marketing emails are only sent if you've signed up, and you can unsubscribe anytime using the link in any email. See our Privacy Policy for more.

18. Changes to the Services and these Terms

We're a new, growing brand, so the Services will change over time, and we may update, pause, or stop parts of them. We may also update these Terms. When we do, we'll change the "Last updated" date above, and if the changes are significant, we'll give you notice, such as by email or on our site. Changes apply going forward and won't affect orders you've already placed. If you keep using the Services after changes take effect, you agree to the updated Terms.

19. The legal fine print

  • Ending access. We may suspend or end your access to the Services if you break these Terms. Sections that by their nature should continue, such as those on ownership, disclaimers, limits of liability, and disputes, will still apply.
  • Events outside our control. We're not responsible for delays or failures caused by things beyond our reasonable control, like natural disasters, carrier or supplier delays, internet outages, or government action.
  • Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
  • No waiver. If we don't enforce part of these Terms right away, we can still enforce it later.
  • Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours, for example if our business is sold.
  • Entire agreement. These Terms, our Privacy Policy, and any policies or promotion rules referenced here make up the whole agreement between you and us about the Services.

20. Contact us

Questions about these Terms? We're here to help.

Bongga Scrubs LLC
Email: lthourk@bonggascrubs.com
Mail: 9820 Carroll Canyon Rd, San Diego, CA 92131

Thank you for being part of Bongga. <3

Accessibility

Last updated: September 21, 2026

Bongga Scrubs is for everyone who takes care of everyone else, and we want our website to work for everyone too, including people who use screen readers, keyboard navigation, magnification, or other assistive technology.

What we're doing

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. On this page, that includes:

  • Text descriptions for meaningful images
  • A labeled email field with clear error messages
  • Full keyboard navigation with visible focus outlines
  • Headings and page structure that assistive technology can follow
  • Respect for your device's reduced-motion setting

We're still growing

We're a small, new brand, and we'll keep reviewing and improving our site as it grows. Some content, like artwork with text built into it, may not work perfectly with every tool yet.

Need help?

If anything on our site is hard to use, or you'd like information in a different format, please tell us and we'll help. Email lthourk@bonggascrubs.com or write to Bongga Scrubs LLC, 9820 Carroll Canyon Rd, San Diego, CA 92131. Please include the page and what you were trying to do.

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